At Montecci, we stand behind the quality and craftsmanship of every bike we build.

MONTECCI WARRANTY

COVERAGE PERIOD

  • Frame-sets: 3 years
  • Wheelsets: 2 years
  • Small parts & Accessories: 1 year

The warranty period begins when the product arrives at the buyer’s location.

SCOPE OF COVERAGE

This warranty exclusively covers manufacturing defects in Montecci products.

Excluded from coverage:

  • Damage resulting from misuse
  • Failure to follow user instructions
  • Lack of maintenance
  • Non-conforming use of products
  • Any direct or indirect consequences of the above

Normal wear and tear parts are not covered, including:

  • Wheel brake pads
  • Other components subject to damage from regular use or riding in conditions/applications other than recommended

WARRANTY RESOLUTION PROCESS

For defects in workmanship or parts:

  • Montecci will provide clear instructions and/or diagrams for replacing defective and necessary spare parts.
  • If the defect is beyond repair, Montecci will:
  • Reimburse the buyer for the defective product, or
  • Provide a replacement for the complete unit

IMPORTANT NOTES

  • This warranty is non-transferable and applies only to the original purchaser.
  • Proof of purchase may be required for warranty claims.
  • Montecci reserves the right to inspect any product before making a warranty determination.
  • This warranty does not cover accidents, neglect, or normal wear and tear damage.

For warranty claims or questions, please get in touch with Montecci customer service with your proof of purchase and a detailed description of the issue.

If you’ve experienced an issue covered under warranty, we’re here to help. Simply follow the steps below to begin your warranty claim:

WARRANTY APPLICATION PROCESS

COMPLETE THE WARRANTY FORM

Complete the Warranty Form below with your contact information, bike details, and a description of the issue.

UPLOAD PHOTOS

Upload photos of the bike and the affected area.

Make sure to incude clear photos of the effected areas of the warranty consideration.

SUBMIT YOUR CLAIM FOR REVIEW

Submit your claim—we’ll review it and get back to you as quickly as possible.